Here are answers to questions we are frequently asked. If you have a question not addressed here, please contact us.


You only need an internet connection and computer (or a smartphone/tablet).
Sure! Whenever you want you can request a change. We suggest changing teachers from time to time because it allows you to successfully adapt to different voices and manners of speech.
Yes, you can postpone the classes for a week if you have more than 10 classes. You need to notify us of the hold at least 1 business day before your English class begins and we will reschedule.
You can postpone your class 3 times for 1 month course package. You need to notify us of the hold at least 1 business day before your English Class begins.
You can start your English class after trial class within 2 weeks at the latest.
If you are available on Skype and not busy when your teacher calls, everything should go smoothly with your class. If your English teacher doesn’t call you within 10 minutes of the scheduled time, notify us immediately on our Skype help desk account.
No, not necessarily. We teach English from beginner to advanced levels.
If you’d like to request a class time changes, leave a message at the Q&A board on your account panel after signing in, or send a message to our Help Desk on Skype.
You will receive an email containing a reminder of the times you booked with your teacher, and your teacher will call you via Skype when your class time comes.
We accept payment by Visa, Master card, AMEX and Discover, through Paypal. If you don’t have a paypal account, you can make one for free simply by visiting the Paypal website.
(Paypal is a secure payment processor that guarantees the safety of your online transaction. Every day, 100 million people use PayPal in 190 countries and in 21 different currencies.)
You do not need to pay anything for our free English trial class.
If you decide that TalkEnglishClass is not for you, simply notify us of your decision within 5 days of your course purchase.
We will cancel all your remaining classes and issue a refund for the remaining classes calculated on the regular class price of each English class package.